The Mystery Box is a fun and exciting way to receive a surprising gift! Each box contains a varietyof products, vouchers, or exclusive experiences from our sponsors/partners.
Receive your Mystery Box —delivered to your doorstep!
You won’t know what’s inside until you open it
3- What kind of items can I receive?
You can receive a variety of surprises such as:
Branded products (Clothes, tickets, Electronics, accessories, skincare & much more)
Discount vouchers or Gift cards
Event Tickets or hotel coupons
Limited edition or exclusive items
All items come from verified sponsors and partner brands.
4- How do I know the items are genuine?
All items in the Mystery Boxes are provided directly by our verified sponsors and partner companies. We guarantee 100% authenticity and quality.
5- Can I choose what’s inside my box?
No, that’s the excitement of it! Each box is a surprise. However, you can select your gender or choose whether you are an adult or kid to receive items that suits your preferences.
6- How much does a Mystery Box cost?
Price is fixed. Each box clearly shows its price before checkout. The value of the contents is always higher than what you pay.
7- Can I return or exchange a Mystery Box?
Due to the nature of the surprise concept, Mystery Boxes are non-refundable and non-exchangeable. However, if you receive a damaged or defective item, please contact our support team within 48 hours for assistance.
8- How do I become a sponsor or brand partner?
If you’re a company or store that wants to feature your products in our Mystery Boxes, you can apply through our “Become a Sponsor” page or contact us directly at [email protected]
9- How do I track my order?
Once your purchase is confirmed, you’ll receive a tracking number via email or SMS. You can also check your order status under My Orders in the website
10- What’s the delivery time frame?
It’s mainly 2-4 days based on the Delivery Company.
11- Is there a digital version of the Mystery Box?
No since the excitement is in unwrapping the Mystery Box
12- Can I send a Mystery Box as a gift to someone?
Absolutely! You can select the “Send as a Gift” option at checkout, add a personal message, and we’ll send it to your loved one.
13- What is the Loyalty Program?
The Loyalty program is whenever you purchase an item you are collecting rewards points so that you can redeem them later by buying the Mystery Box itself.
